We provide churches with our comprehensive Ministry Enablementsm solution, a unique suite of managed technology services that includes church software consulting, data analytics, strategic technology planning, project management, network design and support, telecommunications, a fully staffed help desk, business continuity, and cloud-based solutions.

MANAGED SERVICES

Because we believe that technology can play a vital role in assisting churches to reach, serve, educate and assist their members, we have put together a comprehensive suite of managed technology services that not only enable ministry, but promote responsible stewardship as well.

 

With every managed services agreement, our church partners have access to our entire team of experienced full-time system engineers with skills and experience across a broad spectrum of technologies and platforms. This access is provided as needed; therefore, you will not have to incur the cost of having such an experienced team on hand, full-time. Our partners will also have unlimited access to a fully staffed help desk group and/or answering service, 24 hours a day, 7 days a week, 365 days a year.

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We provide our technology support services in a variety of ways so as to most closely fit your specific need. These include U.S. based Help Desk Services, Remote Monitoring and Management Services, Onsite Support Services and Remote Support Services.

 

Our managed services offering includes strategic technology planning and management, also encompassing assistance with budgeting, purchasing, procurement, contract analysis and negotiation, etc. Finally, we provide vendor management services that ensure that all of the vendors that interact with your network – for example, telco, copier, internet services – are operating as efficiently and effectively as possible.

 

To find out more about individualized discrete offerings, please click the links below:

CIO and Strategic Planning Services

Do you have a master plan for technology? How well does it connect with your church’s overall vision and mission? Have you covered key areas of cyber security, business continuity, software licensing, staff structure and how the cloud and other emerging technologies fit into your mix? Does your network support other departments like media, facilities, building security, accounting, and communications? Do you have a plan that considers the unique needs of all departments and how the technologies in use will either complement or conflict with each other?

 

Whether you are one of our managed services clients or have your own internal staff, we can provide strategic direction to match your needs. Our custom CIO services leverage decades of experience serving churches, non-profits, and businesses from fast growing church plants to mature churches with hundreds of staff and thousands of members.

 

Most churches’ technology needs are met by an extended group comprised of internal and external staff, third party vendors, software solutions and other subscribed services. These components must be coordinated and must support the vision and mission of your church. Our CIO and Strategic Planning services are designed to coordinate all the technology inputs and resources so that they effectively help you realize your specific ministry goals. Foremost in our mind is assisting you to maximize the stewardship of your time, money and resources while enhancing ministry and influence.

 

Our strategic services include:

  • Long range, master planning and budgeting

  • Coordination of third party vendors and contract negotiation

  • Security assessment and policy development

  • Oversight and direction of internal IT department staff

  • Analysis of processes to maximize operational efficiencies

HaaS

Enable Ministry Partners’ Hardware-as-a-Service (“HaaS”) offering takes the pain and expense of purchasing hardware and turns it into a comprehensive managed solution that includes hardware, software, maintenance, and ongoing support. HaaS has many important benefits:

 

  • Simple, Comprehensive Solution

    HaaS is a fully managed service offering which not only puts the equipment in your office but takes care of all the monitoring, maintenance, and support associated with it as well. When it is time to upgrade, Enable will swap all of the hardware during out-of-hours periods, and place the new equipment on your desk, with all of your files and desktop information placed exactly where they belong.

  • Flexible, Scalable model

    Scalability is no worry at all when it comes to the flexibility of a Hardware as a Service agreement. As your church grows and adds new staff, Enable will simply add the necessary equipment to your agreement at an affordable monthly rate. This makes it easier to bring on new ministry staff and provide them with the hardware and equipment they need.

  • Reduced capital outlays

    HaaS evens out your ongoing technology infrastructure investments and allows you to avoid periodic capital campaigns or the necessity of having to come up with large sums of money in extensive hardware refresh projects every four years or so. With a HaaS agreement, you ensure that you can acquire and utilize the technology necessary to enable ministry via a budgeted, fixed monthly expense. Additionally, a HaaS agreement removes any unpredictability related to maintenance, upkeep and warranty, as they are all included.

  • Avoiding Obsolescence

    Our HaaS solution includes not only repair or replacement of broken hardware, but also timely upgrades to state-of-the-art technology. As churches are increasing their use of technology to enable vital ministry functions, a HaaS solution eliminates a great deal of the buyer angst regarding investing resources in IT purchases that too quickly are outdated or fail to keep pace with current technology standards. We believe that all purchases should be made with responsible stewardship as a key consideration; in many cases investing in updated equipment via HaaS to enable ministry can be just such a good stewardship decision. A HaaS solution allows you to stay current with state-of-the-art technology specific to your individual ministry goals and needs — from multifunction printers and copiers, to servers, computers, peripherals and more. No longer will you feel compelled to “try to make things work out” with outdated technology because of cost constraints.

Managed Wireless

Churches have unique wireless requirements that differ greatly from standard office environments. Like everyone else today, church staff and members have an expectation of ubiquitous wireless connectivity, regardless of where they go, including at church. In the recent past, it was relatively easy to hang a handful of wireless access points and open network access to internal users and guests alike; today, that is no longer the case. With almost universal ownership of cell phones, tablets, etc. that rely on “always on” wireless connectivity as their primary connection method, managing a reliable, high performing wireless infrastructure in the church has changed significantly.

 

The heavy density of wireless clients (especially at peak service or conference times,) the risk of data breaches, and specialized content filtering requirements all contribute to the complexity characterizing the modern church wireless infrastructure. Accordingly, most church environments today require a wireless infrastructure that is actively controlled or managed.

 

Planning proper access point layout includes considerations for wall construction and layout, minimizing co-channel interference, estimated usage, expected client density, and the existing network cabling plant. A small office suite has a significantly different set of considerations than a church school with 30 wireless clients in every classroom or a worship space with several thousand congregants in one large venue. Internet bandwidth and content filtering requirements are also important considerations when planning for new wireless infrastructure.

Content Filtering

Church staff, church members and attendees of church events now have an expectation of always being able to connect to church technology resources and information, from the Internet and/or the internal church network. Different users have different expectations as to the breadth of information they should be able to access in the church environment. At the same time, churches feel an appropriate obligation to protect those who are utilizing church resources. Preventing staff, guests, or students from inadvertently (or intentionally) accessing inappropriate or malicious web content presents a challenging balancing act between keeping people safe on the Internet and allowing them to effectively work, browse, or learn. There certainly are pitfalls to avoid in this process.

 

With organization-owned and managed devices, it can be a little bit easier. But it gets more complicated as when everyone is bringing their own devices (BYOD). In this scenario, content filtering must happen automatically, with no individual device configuration or setup. There are a variety of technologies available to help with this task and many of them work very well in some scenarios but poorly in others. Every church must decide for themselves what content is acceptable and what should be filtered. Enable has worked on this issue for many years in varying environments and can help determine with you how to most effectively accomplish the required content filtering. We can then work with you to successfully implement and manage the requisite technologies.

Multi-Site

The use of multisite or satellite campuses to enable church growth and church plants is an ever-increasing phenomenon in the Church today. The reasons motivating churches to adopt multisite models vary from church to church, and the nuances of the models vary. But most churches adopting this strategy are looking to leverage resources, personnel and ministry operations to expand influence as they are about the work of serving others and making disciples.

 

Connecting different sites or campuses to each other in a secure manner across the Internet can provide a huge benefit in productivity and reduce the capital expense of duplicating equipment at multiple sites. The ability to share files, stream video content, and leverage physical separation for backup or disaster recovery purposes are all reasons motivating churches to connect campuses and remote offices.

 

A variety of methods exists to accomplish this – from site-to-site VPN tunnels to ISP-managed routing between locations. Some of these methods are better for latency-sensitive communications, like live-streaming a worship service, or placing a Voice Over IP call from one office to another. Others options can make more sense for heavy data transfer loads that are less time-sensitive. Proper multi-site network architecture will accommodate all the data sharing needs between locations. If done well, this strategy can have a positive impact on multiplying ministry efforts and enhancing stewardship. Enable Ministry Partners has been working with multi-site churches since the inception of the model and are experienced in working through the many issues associated with this structure.

Network Infrastructure

A reliable, robust network infrastructure is important to enabling ministry in the current environment, especially considering the many church management software solutions and other ministry applications that are delivered via a software as a service model. Network infrastructure typically consists of Internet circuits, firewalls, routers, switches, wireless access points, servers and workstations. Each of these devices plays its own critical role in ensuring that important ministry data travels through your network and the Internet properly.

 

Much like local and regional infrastructure such as roads, highways, interstates, bridges and traffic lights to name a few, your network infrastructure is what provides for ministry communications and data to travel within your network and to the Internet. As with a roadway, if there is an accident or a problem that results in lane closures, traffic flow is impeded and delays result. Similar delays and impediments, when experienced within your network infrastructure, will result in reduced ministry and capacity to serve those whom you serve. As such, there is a need for comprehensive oversight, proactive management and maintenance of your network Infrastructure, as well as trusted consultation in design and implementation on the front end.

 

Enable Ministry Partners maintains partnerships with the leaders in the technology industry. Some of our partners include Microsoft, HP Enterprise, Ruckus Wireless, Brocade Networks, Dell, Sonicwall Security, Datto Business Continuity Solutions and more. These partnerships assist us in enabling ministry by providing you with the best infrastructure solutions available.

VoIP

If you are considering upgrading your older phone system, you will be pleased to know that there are many affordable voice over IP phone systems available that can use your existing network infrastructure while still providing all the new, state of the art features that help enable ministry. Enable Ministry Partners has experience helping churches of all sizes identify and install the voice over IP phone system that best suits their specific needs. Whatever your specific needs, Enable can assist you in identifying the most appropriate phone system.

 

Enable has established a partnership with Digium and we are able to provide, install and support the Switchvox family of VoIP products. We are always sensitive to our church partners’ stewardship obligations, and Digium’s cost to value relationship is exceptional. Digium’s products include many of the features you would have to pay extra for with other vendors, yet Digium’s products come at less cost than comparable phone systems from other vendors.
Digium Switchvox provides enterprise class features that are easy to use and are accessible from a Digium desk handset, smartphone app, or web interface. All the features of Switchvox are included in a standard license, so you are not “nickeled and dimed” for using premium features.

Digital Signage

Many of our church partners utilize digital signage to increase communication and enable ministry. The signage required can range from or a large colorful road side sign with a scrolling RSS feed, to a small kiosk display that rotates through a simple slide deck, or anything in between. Enable Ministry Partners has deep experience in helping our customers to identify, purchase and install the best digital display technology for their specific needs. Whether you need a large outdoor network-connected sign or a remotely manageable TV based display, we have products and partners to meet your needs and a team of Enable Ministry engineers who are very familiar with the pros and cons and usability of each solution. Whether your goal is to attract, guide or inform, we can help you select and install a digital signage solution that meets your unique ministry goals and your unique environment.